American Massage Therapy Association (AMTA) Practice Test

Which action is appropriate if a client expresses discomfort during a session?

1. Ignore the discomfort and continue with the session

2. Ask the client to endure it for the benefit of the massage

3. Adjust the pressure or technique and check in with the client

4. Stop the session entirely and cancel future appointments

The correct answer is: Adjust the pressure or technique and check in with the client

When a client expresses discomfort during a massage session, it is essential for the therapist to prioritize the client's wellbeing and comfort. Adjusting the pressure or technique and checking in with the client demonstrates active listening and responsiveness to their needs. This approach not only helps to alleviate the discomfort but also fosters trust and rapport between the client and therapist. It creates an environment where the client feels safe and comfortable to communicate their feelings, which is crucial for the effectiveness of the therapy. Responding appropriately to discomfort enhances the overall experience and therapeutic outcome. By making adjustments during the session, the therapist can often alleviate the issue and continue providing effective treatment tailored to the client's comfort level. Checking in with the client ensures ongoing consent and adjustments as needed, paving the way for a more effective session aligned with the client's expectations and needs.