American Massage Therapy Association (AMTA) Practice Test

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Prepare for the American Massage Therapy Association (AMTA) Test with quizzes that feature flashcards, multiple choice questions, hints, and explanations. Equip yourself for exam success!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

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How should you respond to a request for sexual services over the phone?

  1. Scream at the caller

  2. Talk about the call in front of other clients

  3. Decline and invite the caller to book an appointment for a Swedish massage

  4. Decline and explain the services that you provide

The correct answer is: Decline and invite the caller to book an appointment for a Swedish massage

In this scenario, the best approach is to respond in a professional manner that maintains your boundaries while also being clear about the nature of your services. By declining the request for sexual services and inviting the caller to book an appointment for a legitimate massage service, you uphold the ethical standards of your profession. This response ensures that you remain professional, reinforcing that massage therapy is a legitimate health practice focused on wellness and not a service for sexual purposes. It also gives the caller an opportunity to engage with your services appropriately, promoting the therapeutic nature of your work. Maintaining professionalism in difficult situations is crucial in a therapeutic setting. It reflects your commitment to your practice and preserves the integrity of the massage therapy profession.